Important Notice
Notice for US Buyers International mail bound for the United States is now subject to full Electronic Advance Data (EAD) customs screening.
Commercial Goods: For items valued at $800 USD or less, our shop will legally pre-pay the US import duty (10%) and customs clearance fees at the time of shipping in Taiwan. Buyers will NOT need to pay any additional taxes or fees upon delivery.
Notice for EU Buyers Our shop strictly complies with the latest regulations set by Chunghwa Post and EU Customs:
Commercial Goods: The European Union has officially eliminated the VAT exemption for low-value commercial goods under €150 EUR. In compliance with these regulations, all orders will be shipped under the commercial category (B2C).
Taxes & Fees: Upon the package’s arrival in your country, your local customs or postal service will collect the import VAT, a flat customs duty (€3 EUR per distinct item/HS code category), and local postal clearance fees directly from you (the recipient).
Please Note: Kindly keep an eye out for local delivery and tax payment notifications to ensure a smooth delivery. Thank you for your cooperation!
FAQ
Q: Where is your shop based?
A: This shop is based in Taiwan.
Q: How long does it take for my order to arrive?
A: After your order is confirmed, please allow 1–2 business days for packaging and processing. Once shipped, delivery within the United States typically takes approximately 2–4 weeks (depending on local postal efficiency). For other international destinations, shipping may take anywhere from 2 to 12 weeks. We appreciate your patience. Once your order has shipped, you will receive an email containing a USPS tracking number so you can monitor the status of your package.
Q: Why can’t I find my country in the checkout menu?
A: We currently focus on orders from the United States. However, due to growing interest from fans in other regions, we are gradually expanding our shipping destinations. If your country is not listed, please feel free to email us at huangmanqa@gmail.com, and we will check the logistics feasibility and assess the possibility of opening shipping to your location.
Q: I made a mistake on my order. Can I modify or cancel it?
A: As long as your order has not yet been shipped, I am happy to assist you with any modifications or cancellations. Please email huangmanqa@gmail.com and include your “Name” and “Order Number” for our reference.
Q: What should I do if I have an issue with my order?
A: If you have any questions or concerns regarding your order, please contact us anytime at huangmanqa@gmail.com, and we will do our best to assist you.
Q: What should I do if my items arrive damaged?
A: We apologize for any inconvenience. Please email us at huangmanqa@gmail.com with photos of the damaged product and your order number. We will work together with you to find a resolution or compensation plan.
Q: Why hasn’t my order arrived yet?
A: Please check the estimated delivery date using the tracking number provided in your shipping confirmation email. If you did not receive a tracking number, please contact us at huangmanqa@gmail.com, and we will resend it to you. If the tracking information shows “Delivered” but you have not received your package, we recommend contacting your local post office with your tracking number to see if they can locate it. Please note that international tracking updates may sometimes be delayed; please refer to your local postal system for the most up-to-date information.
Q: What if my package is lost in transit?
A: We do our best to ensure every package is delivered safely. If the postal system confirms that a package is lost, please be sure to contact us. We will assist you in contacting the logistics provider or discuss a follow-up resolution.
Q: What about customs and import duties?
A: Depending on your local tax regulations, some international orders may be subject to import duties or processing fees. These costs are the responsibility of the recipient. We recommend checking your local tax policies before placing an order.
Q: Can I repost your artwork or use it as an avatar/banner?
A: Reposting or using the artwork for non-commercial purposes (such as avatars or banners) is allowed! However, please make sure to credit me by using the creator name huangman or tagging @huangman_7. Please include a direct tag (if the platform allows) or a visible link back to the original post.